Privacy Policy

Privacy Policy

Pacific Trading is firmly committed to our customers privacy. We are very aware that making a purchase at pacificpetfood.com, or any other website for that matter, requires the customers trust. And we value your trust very highly. We guarantee that we will work to protect the privacy and security of any personal information you provide to us, and that your personal information will only be used as set forth in this Privacy Policy. This includes your name, address, telephone number, e-mail address, and credit card information, in addition to any other personal information that can be personally linked to you.

Website Cookies

When you visit pacificpetfood.com, you will be assigned a "cookie" (a small, unique identifier text file), which is stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our site so we can enhance and customize your online shopping experience. We also collect certain technical information from your computer each time you request a page during a visit to pacificpetfood.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type, and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit to our site and will not sell or rent this information to any third parties.

Online Transactions

To protect your online transactions, we use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (most are), your personal information will be automatically encrypted before it is sent over the Internet. When you make a purchase on our website using a credit card, we collect your name, billing address for the credit card, the card type, card number, expiration date and three-digit security code. We also collect information that allows us to ship your order, including your e-mail address and the name, address, and phone number of the intended recipient.

Your Information

We never sell, rent, lend or otherwise provide your personal information to any third parties UNDER ANY CIRCUMSTANCES. We will only share personal customer information with our agents, representatives and trusted service providers and/or contractors for the limited purposes of fulfilling customer orders, completing credit card transactions, communicating to customers, providing customer service, providing a personalized shopping experience, and offering certain products and services in connection with our website.

We reserve the right to change, modify, or amend this policy at any time. Any changes to this policy will be posted at this location. If you have any questions or concerns about this Privacy Policy, don’t hesitate to contact us at any of the following addresses:

E-mail: cs@pacifictrading.us

Phone: (714) 255-1600 

Mail: 1150 W Central Ave Unit A Brea, CA 92821